Name: Mr. Jai Tripathi
Date of Birth: 31st July 1988
Education: Pursuing Graduation
Professional Qualification: Completed the Diploma in Retail Management Program from Asian Retail Institute in 2008
Work Experience: As a Customer Care Executive with Tele Tech Services (India) Limited No. of Years of Experience: 1 year 4 months

The Diploma in Retail Management teaches participants how to view their stores as profit centers and equips them to take practical informed business decisions and implement strategy. So if your company’s growing fast, we give you a team that now understands your company’s short-term and long-term objectives and is geared to deliver.
“So why should you send your supervisory staff/ store managers / area managers to the Diploma in Retail Management Program?”
This is a general management program so if you want to expand by 20 stores this year, we train your staff on how to maximize customer life-time value in existing stores and set effective systems for growth. As mature team-leaders they show their readiness to be promoted to the next level. Our results speak for themselves.
Since retail is a very competitive and barriers to entry low, the first customer experience has to be a ‘WOW’ one. The Customer Service Excellence Program ensures that it is so. Employees learn from the program to have a shared vision of the company’s goals and how they can help achieve them.
“Why does it make good business sense for you to employ our students as Customer Care Associates in your company?”
Since retail is a customer facing sector, there is only one opportunity they get to prove themselves with a customer, with their improved communication skills and better groomed appearance they learn that they can make the difference to the customer experience.
Date of Birth: 24th May, 1982
Education: B.A (Pass)
Current Job: Fashion Consultant with a
Globus Pct. Ltd.
Work Experience: Earlier worked as a Assistant Floor Manager in Retail Shopping Mall (Jack & Jill) and in a BPO as a Team Leader.
No. of years of Experience: 2 years 8 months.
Name: Mr. Anuj Sareen
Date of Birth: 7th March, 1988
Education: Pursuing Graduation
Professional Qualification: Operating System Known- Window XP, 2000 & 98
Software Known- Ms-Office (Word, Excel & PowerPoint)
Current Job: Trainee Assistant Operations Executive
